PRIVACY POLICY

Last Updated: 2 March 2025

At My Legal Rep Ltd ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

By using our services, you agree to the terms of this Privacy Policy.

1. WHO WE ARE

1.1. My Legal Rep Ltd provides legal assistance and representation in employment disputes.
1.2. We are a legal services provider, but we are not a firm of solicitors regulated by the Solicitors Regulation Authority (SRA).
1.3. If you have any questions about this policy, you can contact us at:

info@mylegalrep.co.uk

2. WHAT DATA WE COLLECT

We may collect and process the following personal data:

  • Identity Data (e.g., name, date of birth, nationality)

  • Contact Data (e.g., email, phone number, address)

  • Case Information (e.g., details of your legal matter)

  • Payment Information (e.g., bank details for transactions)

  • Technical Data (e.g., IP address, browser type, cookies)

We do not collect special category data (e.g., health data, racial/ethnic origin) unless necessary for your case and provided with your consent.

3. HOW WE USE YOUR DATA

We process your personal data for the following purposes:

  • To provide legal advice and representation.

  • To manage payments and billing.

  • To comply with legal and regulatory obligations.

  • To respond to queries and customer support requests.

  • To improve our website and services.

We will never sell or rent your personal data to third parties.

4. LEGAL BASIS FOR PROCESSING

We process personal data under the following lawful bases:

  • Performance of a contract – to provide legal services you request.

  • Legal obligations – to comply with UK law.

  • Legitimate interests – to improve our business and services.

  • Consent – where you have explicitly agreed to data processing.

5. HOW WE SHARE YOUR DATA

We may share your data with:

  • Legal professionals working on your case.

  • Regulators and authorities if required by law.

  • Payment processors to manage transactions.

All third parties are required to handle your data securely and in compliance with the UK GDPR.

6. HOW LONG WE KEEP YOUR DATA

We only retain personal data for as long as necessary:

  • Case files: 6 years from case closure (in line with legal retention periods).

  • Payment records: 6 years for tax and legal compliance.

  • Website analytics data: 12 months.

When data is no longer needed, we securely delete or anonymise it.

7. YOUR RIGHTS UNDER THE UK GDPR

You have the following rights:

  • Right to access – Request a copy of your data.

  • Right to rectification – Request correction of inaccurate data.

  • Right to erasure – Request deletion of data (subject to legal exceptions).

  • Right to restrict processing – Limit how we use your data.

  • Right to data portability – Receive your data in a usable format.

  • Right to object – Object to processing for legitimate interests.

  • Right to complain – File a complaint with the ICO (Information Commissioner’s Office) if you believe your rights have been violated.

To exercise these rights, contact us at info@mylegalrep.co.uk

8. DATA SECURITY MEASURES

We have implemented strict security measures, including:

  • Encryption to protect sensitive data.

  • Access controls to limit who can access your data.

  • Secure servers to store information.

Despite these precautions, no system is 100% secure. Please contact us immediately if you suspect a data breach.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on our website.

DATA PROTECTION NOTICE

In accordance with the UK GDPR and Data Protection Act 2018, My Legal Rep Ltd is committed to:

  • Processing personal data lawfully and transparently.

  • Collecting only necessary data for legal services.

  • Ensuring data accuracy and security.

  • Providing individuals with control over their personal information.

If you have any concerns about how your data is handled, contact us at info@mylegalrep.co.uk

If you are not satisfied with our response, you can file a complaint with the Information Commissioner’s Office (ICO)at www.ico.org.uk.

COOKIES NOTICE

Last Updated: 2nd March 2025

1. WHAT ARE COOKIES?

Cookies are small text files stored on your device when you visit our website. They help improve user experience and website functionality.

2. WHAT COOKIES WE USE

We use the following types of cookies:

  • Essential Cookies – Required for website functionality.

  • Analytics Cookies – Help us track website traffic and improve performance.

  • Functional Cookies – Remember user preferences.

  • Marketing Cookies – Help us show relevant ads (if applicable).

We do not use cookies to collect sensitive personal data.

3. HOW TO CONTROL COOKIES

You can manage or disable cookies via your browser settings. However, disabling essential cookies may affect website functionality.

4. THIRD-PARTY COOKIES

We may use third-party analytics services (e.g., Google Analytics) to understand website usage. These services have their own privacy policies.

CONTACT US

For questions about this Privacy Policy, Data Protection Notice, or Cookies Notice, contact:

My Legal Rep Ltd

  • Email: info@mylegalrep.co.uk